bdkki's Privacy Policy
Here is a detailed description of how your personal information is collected, stored, and kept secure on the bdkki platform.
bdkki is an online gaming platform in Bangladesh that places the highest importance on user privacy. We believe your personal information should only be collected when it is essential for providing the service. In this policy we clearly state what information bdkki collects, for what purpose, and how that information is managed.
What Information We Collect
Various types of information may be collected while you use the bdkki platform. The types of information are described below:
Identity Information
Information you provide during account registration is collected, such as:
- Full name
- Date of birth (for age verification)
- Mobile number
- Email address (where applicable)
- Password (stored in encrypted form)
Financial Information
Information required to complete transactions, such as:
- bKash, Nagad, Rocket or Upay account number
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction amounts and timestamps
Technical Information
Information automatically collected from your device and browser:
- IP address
- Browser type and version
- Device type (mobile/desktop)
- Operating system
- Session duration and login logs
Gaming Activity Information
Information related to your activity on the platform:
- Game history
- Betting records
- Win and loss history
- Bonus usage details
- Session time and gaming patterns
Purpose of Data Collection
bdkki uses your information only for specific and legitimate purposes. Those purposes are described in detail below:
- Account Management: To create, verify, and keep your bdkki account secure.
- Transaction Processing: To successfully complete deposit and withdrawal requests.
- Age Verification: To ensure the platform is used only by those aged 21 or above.
- Customer Support: To resolve your issues and answer your questions.
- Fraud Prevention: To ensure account security and detect suspicious activity.
- Responsible Gaming: To monitor your gaming habits and provide assistance when needed.
- Platform Improvement: To raise service quality and improve the user experience.
- Legal Compliance: To comply with applicable laws and regulations.
Data Storage and Security
bdkki uses industry-standard technology and practices to keep your information secure.
Encryption
All your sensitive information is protected with SSL (Secure Socket Layer) encryption technology. Encryption is active both during data transfer and during storage.
Secure Servers
Your information is stored on servers kept in a secure and controlled environment. Multiple layers of security are in place to prevent unauthorised access.
Access Control
Only authorised personnel can access your information, and only when there is a specific need. All access is logged and monitored.
Retention Period
Your information is retained for as long as your account remains active or as long as legally required. After an account is closed, information is deleted after a set period.
Regular Review
Our security practices are reviewed regularly and updated in line with the latest technology standards to keep your information secure at all times.
Fair Play Guarantee
bdkki is a safe and reliable platform. We are committed to never using your information for any improper purpose.
Sharing Information with Third Parties
The circumstances under which bdkki may share information with third parties are clearly stated below:
Cases where information may be shared:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay and associated banks to complete transactions. This information is used solely for the transaction.
- Technology Service Providers: Limited information may be shared with technology partners who handle server operations, software maintenance, and security.
- Legal Obligations: Information may be provided in response to a court order or a lawful request from a law enforcement agency.
- Fraud Prevention: Limited information may be shared with specialist agencies to protect account security and detect fraud.
Cookies and Tracking Technology
The bdkki website uses cookies and similar technologies to improve your experience.
Essential Cookies
These cookies are essential for the core functions of the site. They are used to maintain login sessions, verify security, and save language preferences. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences and settings. They make your experience on the platform easier and more personalised.
Analytics Cookies
Anonymous statistics are collected to understand which sections of the platform are used most. This information helps improve the quality of the site.
Cookie Controls
You can control or delete most cookies through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.
User Rights
As a user of the bdkki platform, you have the following rights over your own information:
- Right to Access: You can ask bdkki at any time to find out what information is stored about you.
- Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
- Right to Erasure: In certain circumstances you can request that your personal information be deleted, though some information may be required by law to be retained.
- Right to Object to Processing: In certain cases you can object to the processing of your information.
- Right to Data Portability: You can request a copy of the information you have provided in a machine-readable format.
- Right to Close Account: You can request to close your account at any time. After closure, no information beyond what is legally required will be retained.
Protection of Minors
bdkki takes the privacy and protection of minors very seriously. Age is verified at the time of account registration, and if a user is identified as being under 21, the account is closed immediately.
If we become aware that a minor has inadvertently created an account and any of their information has been collected, that information will be deleted immediately.
If a parent or guardian believes their child under 21 is using a bdkki account, please contact our support team.
International Data Transfer
bdkki's servers and processing infrastructure may be located in multiple countries. Even if your information is transferred outside Bangladesh, the same standard of protection remains in effect.
For international data transfers, bdkki ensures that:
- Adequate data protection measures exist in the recipient country or organisation.
- Encryption is active during data transfer.
- The receiving party is contractually bound to uphold bdkki's privacy standards.
Changes to This Policy
bdkki reserves the right to change or update this privacy policy at any time. If any significant changes are made, we will notify you in the following ways:
- A notice will be displayed on the site's home page.
- The "Last Updated" date at the top of this page will change.
- For significant changes, notification may be sent through registered contact details.
Continuing to use the site after changes have been made will be considered acceptance of the new policy. You are therefore advised to review this page regularly.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact bdkki's support team: